The Process of Working with Lisa Scheff Designs
Many clients are looking for help on a large scale project such as putting an addition on their home, building a new house, or remodeling a kitchen, bathroom or other space. These projects are comprehensive and involve many detailed decisions. Projects of this scale can take six months to complete, and the larger the scope of the project, the longer the time frame will be.
Our projects follow a fairly predictable pattern, though nothing with home renovations in New England is cut and dry. We begin with an initial consultation which usually lasts one to two hours. At this meeting, we provide you with a welcome packet explaining our services, products and procedures. The purpose of this meeting is to establish the scope of the project and to discover your personal style. This process involves asking questions in order to understand more about you, your wants and needs, your loves and hates and your lifestyle. We want to learn what’s meaningful to you, what you want your home to say about you, and how you want your home to feel. Since our meetings are in your home, it will be easier to visualize our design solution. We will also know everything fits perfectly and coordinates with your existing furnishings. After establishing the scope of the project and your personal style, we will develop a plan together.
Back in the office, we write up a proposed scope of work. This scope outlines a budget for the project (both for product and design time) based on your goals for the renovation or redesign. We will email you the contract so that you can review it; feel free to call us to ask any questions. Once we have agreed on a plan and budget, you sign and return the scope.
Once we have received the signed scope of work, we begin our design process. First we develop your initial schematic designs including floor plans and design boards. This will help you visualize the plan. Through this process, we design your palette which will give you a glimpse of your materials, finishes and colors, your millwork, custom cabinetry and much more. We provide fabric, wood and paint samples as well as pictures of furniture and sketches of custom items.
We then meet to review these initial plans and make revisions. We plan for two rounds of revisions within our estimated time budget. Once revisions have been made, we finalize all the drawings, layouts, custom finishes and details. Following your approval of the design plan and layout, we move to purchasing, ordering, shipping, receiving, and inspecting. If something arrives broken (and something always does), we’re there to take care of it. We do not bill for any of the hours spent expediting and procuring your product, nor do we bill for the time problem solving any issues that arrive in the processes of ordering.
Concurrent to items being ordered, received and inspected, is construction. During this phase, we are your project manager. We oversee and coordinate your process from construction, electrical, plumbing, lighting installation and every other imaginable facet of construction. From the ground up, we’re keeping an eye on your “punch list,” constantly reviewing and updating it, always ensuring that everything is being done correctly and beautifully.
As pieces arrive, we are gathering them at our receiving house to make sure that it is all inspected, organized, and ready for installation. When it is time for installation, we show up with truckloads of your goodies. We take care of all the big heavy lifting. (Well, we have fabulous strong guys who take care of all the big heavy lifting).
The project ends with the big reveal when it is time for you to come back into the space and see the concept come to life.